Troubleshooting

Please click on one of the questions below to view a list of troubleshooting steps.

1) Why is my beer pouring foamy?

Temperature - This is one of the main reasons why a draught beer pours foamy.

Direct Keg Box

  • a) Take a liquid thermometer and test the beer straight from the faucet. The beer should range between 38-42 degrees F.
  • b) Place a bottle of water inside the cooler and allow to rest. Test the water bottle for temperature with a liquid thermometer. Temperature should range from 35-38 degrees F.
  • c) Make sure cold cooler air is being properly circulated throughout the cooler including into the tower. The foot to a foot and a half of beer line in the tower is commonly neglected from cooling. After market tower coolers are a great option if a blower hose is not built into the cooler compressor.
  • d) Check gas regulator to see if too much CO2 is being used. Depending on the draught beer, the range of PSI should be between 8-12.
  • e) Check seals on the coupler for tears or disfigurement. This may allow air to into the beer line foaming the beer.
  • f) Clear line of being pinched from keg or kinked inside the tower.

Remote Draught System

  • a) Take a liquid thermometer and test the beer straight from the faucet. The beer should range between 38-42 degrees F.
  • b) Place a bottle of water inside the cooler and allow to cool down. Test the water bottle for temperature with a liquid thermometer. Temperature should range from 35-38 degrees F.
  • c) Make sure cold cooler air is being properly circulated throughout the cooler.
  • d) Check Glycol thermostat for accurate setting. Generally set at 27 degrees F.
  • e) Check hardware (FOB’s, Beer Pumps, Splitters) for deficiencies.
  • f) Check the gas blend to make sure not too much of CO2 is being blended. This will cause over carbonation.
  • g) Check seals on the coupler and faucet for tears or disfigurement. This may allow air to into the beer line foaming the beer.
  • h) Clear line of being pinched from keg or kinked inside the tower.


2) Why isn’t my draught pouring?

Direct Keg Box

  • a) The beer line could be frozen. Thaw by massaging the line with the cooler door open or using a warm wet rag wrapped around the line. Adjust keg box accordingly or repair if needed.
  • b) Make sure the keg is tapped properly with the appropriate coupler. Inside most couplers contain a small plastic ball that may get stuck on occasions. Insert a skinny object through the nozzle of the coupler to pop the plastic ball loose.
  • c) Check the gas to verify that the gas is working properly.
  • d) Clear the line of being pinched inside the keg box or kinked inside the tower.
  • e) Check faucet for broken parts preventing the plunger from releasing beer.
  • f) Inspect lines to verify there are no obstructions inside the lines.
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